Our jewellery is completely waterproof, so you never need to take it off! Enjoy wearing it in the shower, pool, gym, and even at the beach — it won’t tarnish! ✨

We're confident in our jewelry's lasting color. That's why we offer a Lifetime color warranty on any gold color issues.

If your piece ever tarnishes, we’ll replace it with a new one. No questions asked.

REFUND POLICY

At ORO Lima, we strive to provide top-notch service and ensure that our customers are happy with their purchases. We understand that shopping online can be challenging, and we want to make the return process as smooth as possible for you.

Return Conditions

You may return or exchange items purchased from our website within 30 days of the purchase date, provided that the following conditions are met:

The item is undamaged and in its original condition All original packaging is intact Any signs of damage will void the ORO Lima guarantee Please note that certain items are exempt from being returned, such as intimate or sanitary goods, hazardous materials, and flammable liquids or gases.

To initiate a return or exchange, please contact our customer support team at EMAIL with your order number and reason for return or exchange. They will guide you through the process based on the rules stated on this page.

Return Shipping

You are responsible for the shipping costs associated with returning the item. If the item you are returning is valued at over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Our jewelry is made from premium stainless steel and coated with 18k gold using Physical Vapor Deposition (PVD).

This advanced plating technique is ten times thicker than traditional gold plating, eco-friendly, and uses a vacuum coating process that guarantees an exceptionally durable finish.

All our pearls are handcrafted authentic freshwater pearls